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Technical Support

• Forgot Your Password?
• What Computer, Device or Web Browser do I need?
• What are cookies and why do I need them?
• What does "Authentication Header Missing" mean?
• Don't Panic - How to contact support

Course Functionality and Content Issues

• I've completed a course and need the qualification updated in my SAP profile, what is the process?
• Content within a course is incorrect or misleading
• When I open a course it doesn’t begin at the start
• I lost Internet my connection halfway through a course
• My computer crashed halfway through a course
• An error message appeared and I had to close the course
• I completed a course and my progress hasn’t updated
• My progress hasn’t updated but I have a screenshot showing the course completion screen