This Frequently Asked Questions (FAQ) has been developed to assist users in troubleshooting and resolving eLearning Portal related queries. If you encounter any issues with the platform please follow the below steps:

  1. Try and resolve the issue yourself
  2. Try repeating the action again to confirm it wasn’t a once off issue
  3. Use this F.A.Q to try and troubleshoot the issue
  4. Visit the Browser Check page to confirm that your browser is configured correctly
  5. Contact your company’s training department and ask them to assist you
  6. If all else fails reach out to the listed support contact for your eLearning Portal

Please select the most appropriate support address from the list below: